HPC/AI Hardware Technical Deployment Specialist
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IT/Tech
Systems Administrator, Systems Engineer, Technical Support, IT Support
Job Description & How to Apply Below
This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next.
We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Work as part of a team to install and deploy small, medium and large-scale high-performance computing systems in various customer locations in North America.
US Citizenship required. Remote position with travel required 70% of the time. US Federal clearance a plus but not required.
Tasks and Responsibilities- Responsible for rack/stack, connecting and cabling system according to point-to-point cabling maps and SCHD specifications.
- Power up, validate and run health checks on HW, troubleshooting and working to correct any issues.
- Participate in system acceptance, working to resolve any HW fallout on the system.
- Responsible for ordering, returning and managing parts while onsite and following all parts handling policies and procedures.
- Analyze, troubleshoot, and resolve issues including HPE Enterprise systems, servers, storage, and networking.
- Demonstrate hands‑on practical knowledge of systems and policies.
- Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of HPC/datacenter support activities.
- Provide appropriate documentation of tasks and activities and technical outlines.
- Responsible for following all HPE Travel Policies and Procedures.
- Ability to quickly learn and pick up hardware technical requirements as it relates to installation, troubleshooting and break-fix.
- Understanding of a Data Center IT Operations environment.
- Experience with fiber optic and/or copper cables; able to label, bundle, run and understand point to point mappings.
- Experience and understanding of servers, storage, networking in an Datacenter environment.
- Able to proficiently perform data centre support tasks with little guidance.
- Possess strong mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
- Demonstrates a strong team mentality; able to work well with multiple cross functional groups.
- Strong organizational skills; ability to manage multiple projects and administrative tasks that align within each.
- Professional written and verbal communication skills.
- Attention to detail with a focus on customer satisfaction.
- Ability to lift 50 lbs.
- Ability to stand on ladders.
- Ability to stand for long periods of time.
- Ability to operate manual and power hand tools.
- 2+ years of technical experience and an Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience.
Salary:
The expected salary/wage range for this position is provided below. Actual offer may vary from this range based on geographic location, work experience, education/training, and/or skill level. United States of America:
Annual Salary USD 69, in Colorado // 74, in California. The listed salary range reflects base salary. Variable…
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