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Remote ITSM & Knowledge Management Lead

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Project Manager, AI Business & Operations, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead the transformation of Enterprise Service Management capabilities, including Service Request Management, Knowledge, Service Catalog, and Service Automation on the Service Now platform.

You will lead a small ITSM team, establish governance and metrics, and partner with IT and business stakeholders to deliver measurable outcomes while driving AI-enabled support initiatives in a remote United States

Join us at Maximus as our next Remote ITSM & Knowledge Management Lead in United States.

We have an opening for a Remote ITSM & Knowledge Management Lead in United States within Management & Operations, IT & Technology.

This role, Remote ITSM & Knowledge Management Lead at Maximus, could be your next move.

Are you ready to take on the Remote ITSM & Knowledge Management Lead role at Maximus?

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