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Remote Software Support Analyst – Public Safety

Remote / Online - Candidates ideally in
Phenix City, Russell County, Alabama, 36867, USA
Listing for: Mark43
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Remote Software Support Analyst I – Public Safety

Mark
43 is seeking Software Support Analysts to join our team, supporting public safety agencies with our software products. You will interact with first responders and civilian staff to improve understanding and experience.

Role requires at least 2 years in software support, strong troubleshooting, and familiarity with Zendesk/JIRA, Microsoft Office, Google Suite, and both Windows and MacOS. Some weekend work may be required, and remote arrangements are available for eligible US locations.

This posting is for the Remote Software Support Analyst I – Public Safety role at Mark
43, based in AL, United States.

We invite applications for the Remote Software Support Analyst I – Public Safety position located in AL, United States.

The following role is for a Remote Software Support Analyst I – Public Safety with Mark
43.

Our team is growing, and we are hiring a Remote Software Support Analyst I – Public Safety in AL, United States.

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