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Remote IT Support Analyst: Customer-Driven Troubleshooter

Remote / Online - Candidates ideally in
Yuma, Yuma County, Arizona, 85364, USA
Listing for: IronEdge Group, LTD
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 34000 USD Yearly USD 21000.00 34000.00 YEAR

Job Description & How to Apply Below

Iron Edge Group, LTD is seeking a remote IT Support Technician to deliver front-line technical support to end users, troubleshoot servers and networks, and resolve software issues. The role involves coordinating with clients and dispatching to sites as required, maintaining high service standards.

Applicants should have at least 1 year in Tier 1 IT support, strong customer service skills, and familiarity with ticketing systems and remote access. CJIS background checks are required.

This posting is for the Remote IT Support Analyst:
Customer-Driven Troubleshooter role at Iron Edge Group, LTD, based in AZ, United States.

The Remote IT Support Analyst:
Customer-Driven Troubleshooter role at Iron Edge Group, LTD is now open for applications in AZ, United States.

Join us at Iron Edge Group, LTD as our next Remote IT Support Analyst:
Customer-Driven Troubleshooter in AZ, United States.

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