Remote Tier II Software Support – Tech
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Elavon, Inc. is seeking a Software Technical Support Tier 2 to provide advanced technical assistance to merchants and internal teams, acting as an escalation point for complex issues and offering consultative support across the support organization.
The role involves expanding knowledge of Converge and EPG, with a strong emphasis on delivering clear customer communications and practical solutions via phone, email, and chat.
Are you ready to take on the Remote Tier II Software Support – Payment Tech role at Elavon, Inc.?
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in MS, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 28.000 - 31.000.
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