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Remote Tier II SaaS Support Engineer

Remote / Online - Candidates ideally in
Fremont, Alameda County, California, 92189, USA
Listing for: Motorola Solutions
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 75000 - 85000 USD Yearly USD 75000.00 85000.00 YEAR

Job Description & How to Apply Below

Motorola Solutions is seeking a remote Technical Support professional to deliver exceptional customer care for Rapid Deploy and related SaaS solutions. You will manage Zendesk inquiries, troubleshoot, and collaborate with Product and Engineering to drive fixes.

You will ensure service levels are met, leverage observability tools, and provide high-touch customer experiences across diverse clients, while participating in on-call duties as needed.

The Remote Tier II SaaS Support Engineer position in the IT & Technology field is open for applications.

Step into the Remote Tier II SaaS Support Engineer role at Motorola Solutions in San Diego, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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