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Remote Tier 2 Software Support – Converge​/EPG

Remote / Online - Candidates ideally in
Yuma, Yuma County, Arizona, 85364, USA
Listing for: U.S. Bank
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR

Job Description & How to Apply Below

U.S. Bank’s Elavon unit is hiring a Software Technical Support Tier 2 to assist merchants and internal teams with advanced technical issues.

The role blends problem solving with customer service, focusing on Converge and Elavon’s Payment Gateway as the platform expands, with most work time telephone-based. The ideal candidate will combine solid technical troubleshooting with clear communication to resolve complex problems, while supporting a fully remote schedule in a flexible, customer-focused

The Remote Tier 2 Software Support – Converge/EPG role at U.S. Bank is now open for applications in AZ, United States.

We have an opening for a Remote Tier 2 Software Support – Converge/EPG in AZ, United States within IT & Technology.

This role, Remote Tier 2 Software Support – Converge/EPG at U.S. Bank, could be your next career step.

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