Senior Business Analyst – SLG

Senior Business Analyst – SLG in the USA

Cloud for Good is seeking experienced technology professionals to lead Salesforce implementation projects with State and Local Government organizations. Successful candidates will be highly experienced in deploying Salesforce solutions and ideally have SLG industry and Salesforce Public Sector Solutions (PSS) experience.

To be successful on client projects, Business Analysts will have strong Salesforce implementation knowledge across a variety of Clouds and/or functionalities. They will also have strong consulting skills, such as time management, documentation, and collaboration. Because most of the work of the Business Analyst is client-facing, communication skills and a genuine interest in helping people are particularly important. The ability to collaborate with peers and clients to prioritize and align on solutions is also critical for success.

Location:Virtual:
Home-based office in the US or Canada

Work Authorization:Citizens or Permanent Residents of USA or Canada. Cannot provide Visa
sponsorship.

Qualifications and Education Requirements

• Strong Salesforce implementation knowledge
• Demonstrated success as the lead Business Analyst on a project larger than $300k
• Experience leading discovery sessions, gathering requirements, and writing user stories
• Strong consulting skills, including project and time management, communication, and teamwork/collaboration
• Industry knowledge of State and Local Governments
• Experience working on fixed-fee (fixed-price) projects, including supporting scope definition and change control within a fixed budget
• Scrum certification an asset or experience leading teams in an Agile environment
• Proven track recordof continuously improving organizations
• Salesforce Public Sector Solutions (PSS) experience is preferred

Key Skills

• Facilitate productive group discovery sessions and individual user interviews to produce comprehensive shared understanding of business processes
• Ability to visualize and diagram complex business processes and requirements in an actionable format easily understood by all project stakeholders
• Writeaccurateand effective user stories
• Salesforce environment management and deployment (Gearset experience a plus)
• Strong written and verbal communication skills
• Passion for continuous learning

Primary Responsibilities

• Lead the business analysis for 1 or 2 simultaneous Salesforce implementations
• Create a shared vision and understanding of the solution and future state among both client and the internal teams
• Work collaboratively with Solution or Business Architect, Developers, and Configurators to determine appropriate solutions that will satisfy the client’s business needs
• Write user stories and acceptance criteria, and high-level solutions
• Support team and product owner in prioritizing backlog
• Maintain up-to-date, accurate knowledge of Public Sector Salesforce Solutions products and features
• Lead implementation solutions in multiple Clouds and conduct proactive QA on the team’s solutions
• Show a commitment to customer satisfaction
• Deliver project assignments on time with excellence

Additional Responsibilities

• Contribute to the ongoing growth and improvement of the business analysis tools and practices of Cloud for Good
• Provide feedback to CFG leadership on how the company can improve

Working Successfully at CFG

Cloud for Good is a client-service organization, and as a member of our fully remote team, there are a few non-negotiables that enable collaboration, professionalism, and exceptional client outcomes. We succeed when our teams work in partnership with clients, communicate proactively, and uphold the standards that make Cloud for Good a trusted partner.

• Travel Requirements
  • All roles at Cloud for Good include a travel component. Business…