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Remote Tier 1 Service Desk Engineer

Remote / Online - Candidates ideally in
Phenix City, Russell County, Alabama, 36867, USA
Listing for: Element Technologies
Full Time, Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
  • Engineering
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR

Job Description & How to Apply Below

Element Technologies is seeking a Tier 1 Service Desk Engineer (Inside Service Engineer) for a remote role supporting clients nationwide. You will manage tickets in Connect Wise PSA and keep documentation in IT Glue, collaborating with the service team to ensure reliable IT operations.

Applicants should have hands-on end-user support experience, a two-year technical degree, and 1–5 years in a service desk. MSP familiarity and certifications like A+ or Network+ are a plus.

Step into the Remote Tier 1 Service Desk Engineer role at Element Technologies in AL, United States and grow with us.

Are you ready to take on the Remote Tier 1 Service Desk Engineer role at Element Technologies?

We would love to welcome a new Remote Tier 1 Service Desk Engineer to our group in AL, United States.

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