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Service Designer

Remote / Online - Candidates ideally in
Swansea, Swansea County, SA1, Wales, UK
Listing for: Investigo
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Consultant
Salary/Wage Range or Industry Benchmark: 500 - 600 GBP Daily GBP 500.00 600.00 DAY

Job Description & How to Apply Below

3 month initial contract - likely to be extended £500 - £600 per day inside IR35 Public Sector Experience / Higher Education Remote work with occasional travel down to EOur

Our client is looking for an experienced Service Designer to support a public sector / higher education organisation through an exciting digital change.

This contract role requires someone with a strong track record of designing and improving end-to-end services within Higher Education and the wider Public Sector.

You will work closely with stakeholders to understand user needs, map current and future-state journeys, and help shape services that deliver measurable improvements for both users and organisations.

Key Requirements
  • Proven experience as a Service Designer within Higher Education and/or Public Sector environments
  • Strong user-centred design and service design expertise
  • Experience leading workshops, stakeholder engagement, and service mapping activities
  • Ability to translate research and insights into actionable service improvements
  • Excellent communication and facilitation skills

This is an excellent opportunity for someone to come in and make a real impact.

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