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Customer & Field Service Architect - Remote

Remote / Online - Candidates ideally in
Waukesha, Waukesha County, Wisconsin, 53186, USA
Listing for: Cognizant Technology Solutions Corporation
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    Technical Support, Systems Engineer, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 119000 - 140000 USD Yearly USD 119000.00 140000.00 YEAR

Job Description & How to Apply Below

Cognizant Technology Solutions Corporation seeks a Customer and Field Service Manager to lead CSM and FSM capabilities in North America, with industry workflows for FSI and HLS. You will own the capability roadmap, provide architecture‑level delivery support, and build reusable solution assets to strengthen FSM.

The role dedicates at least 60% of capacity to billable delivery, escalation support, and upskilling with the Academy, while keeping CoE responsibilities under 40%.

The following role is for a Customer & Field Service Architect
- Remote with Cognizant Technology Solutions Corporation.

We invite applications for the Customer & Field Service Architect
- Remote position located in Madison, WI, United States.

The following opening is for a Customer & Field Service Architect
- Remote with Cognizant Technology Solutions Corporation.

Our group is growing, and we are hiring a Customer & Field Service Architect
- Remote in Madison, WI, United States.

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