Remote Tier I Shift Supervisor - Tech Desk CBP

Aretec, Inc. is looking for a Tier I Shift Supervisor to lead Tier 1 operations for the CBP Technology Service Desk. This role ensures service level objectives are met, provides real-time supervisory oversight, and acts as a liaison between agents and leadership. Ideal candidates will have at least 2 years in an IT help desk environment and 1 year in a supervisory role.

Competitive compensation includes health benefits and 401(k) matching.
As a Remote Tier I Shift Supervisor
- Tech Desk CBP, you will play an important part at Aretec, Inc. in Ashburn, VA, United States. Our team is growing, and we are hiring a Remote Tier I Shift Supervisor
- Tech Desk CBP in Ashburn, VA, United States. This opportunity is for the Remote Tier I Shift Supervisor
- Tech Desk CBP role at Aretec, Inc.