Remote Service Desk Coordinator: SLA & Ticket Flow Lead

A consulting firm in the automotive sector is seeking a Service Desk Coordinator to manage the flow of IT support tickets, ensuring requests are triaged and routed efficiently. The ideal candidate will have 2-4 years of experience in an IT or retail automotive setting, strong written communication skills, and the ability to coordinate escalations. This full-time position is fully remote but requires occasional travel for onsite support.
We invite applications for the Remote Service Desk Coordinator: SLA & Ticket Flow Lead position located in Virginia, MN, United States. This opportunity is part of our work in Management & Operations. The advertised compensation is 60.000 - 80.000.

This role offers the option to work remotely. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above.