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Technical Support Analyst II – Desktop & Remote Help Desk

Remote / Online - Candidates ideally in
Buffalo, Erie County, New York, 14266, USA
Listing for: Acara Solutions, Inc.
Remote/Work from Home position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR

Job Description & How to Apply Below

The Technical Support Analyst II at Aleron Group provides hardware and software support to internal staff and external customers across a broad range of technology challenges. The role includes desktop and remote desk-side support, 1st/2nd line help desk functions, and workstation deployment.

The position requires hands-on experience with Windows, Office 365, TCP/IP, and related applications, plus strong documentation and problem escalation abilities.

Are you ready to take on the Technical Support Analyst II – Desktop & Remote Help Desk role at Acara Solutions, Inc.?

We appreciate your interest in this position.

Join Acara Solutions, Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Technical Support Analyst II – Desktop & Remote Help Desk role at Acara Solutions, Inc., based in Buffalo, NY, United States.

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