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Remote IT Operations & Incident Response Analyst

Remote / Online - Candidates ideally in
Laredo, Webb County, Texas, 78040, USA
Listing for: CrossCountry Mortgage, LLC
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR

Job Description & How to Apply Below

Cross Country Mortgage, LLC is seeking an IT Operations and Incident Support Analyst to monitor and support on‑premises and cloud IT environments essential to our servicing platform. You will handle incidents, outages, and performance issues, ensuring rapid restoration and solid communication with business operations.

The role emphasizes hands-on troubleshooting, adherence to ITIL-aligned processes, and collaboration with vendors and internal teams to maintain high availability and disaster

The Remote IT Operations & Incident Response Analyst role at Cross Country Mortgage, LLC is now open for applications in Coppell, TX, United States.

We have an opening for a Remote IT Operations & Incident Response Analyst in Coppell, TX, United States within IT & Technology.

This role, Remote IT Operations & Incident Response Analyst at Cross Country Mortgage, LLC, could be your next move.

Are you ready to take on the Remote IT Operations & Incident Response Analyst role at Cross Country Mortgage, LLC?

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