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Job Description & How to Apply Below
We are seeking a Senior Program Manager to lead enterprise-scale Sirion CLM implementations for US clients. This senior, client-facing role owns end-to-end program delivery, executive stakeholder management, commercial performance, and leadership of cross-functional teams. The role also supports pre-sales through scoping, delivery planning, estimation, and staffing.
ResponsibilitiesProgram Delivery & Governance
- Own end-to-end delivery of Sirion CLM implementations from initiation through go-live and stabilization.
- Develop and manage integrated program plans covering scope, timelines, milestones, resources, risks, and dependencies.
- Ensure delivery is on time, within scope and budget, and aligned with contractual commitments.
- Establish program governance, including steering committees, status reporting, decision-making, and escalation mechanisms.
- Proactively manage delivery risks, issues, resource constraints, and dependencies across Sirion, client, third party, and other Consilio work streams.
- Capture lessons learned and apply them to improve delivery practices across future Sirion engagements.
Client & Executive Stakeholder Management
- Serve as the primary client-facing delivery leader and build strong relationships with executive sponsors and senior stakeholders.
- Lead steering committees, executive updates, program reviews, and escalation discussions.
- Maintain alignment on scope, responsibilities, priorities, timelines, and outcomes.
- Communicate delivery challenges clearly and drive timely decisions and resolution.
- Maintain strong client relationships and accountability for client satisfaction throughout the engagement.
Financial & Commercial Management
- Own program financials, including revenue, cost control, margin management, and forecast accuracy.
- Manage delivery against the Statement of Work and identify potential scope changes early.
- Manage change requests and assess their impact on effort, cost, resources, and timelines.
Team Leadership
- Lead cross-functional teams comprising functional consultants, Solution Architects, technical consultants, integration specialists, testing teams, and other implementation resources.
- Manage virtual and globally distributed teams, including onshore and offshore delivery.
- Establish clear accountability across work streams and mentor project managers and delivery team members.
Pre-Sales Support
- Participate in client scoping sessions to understand scope, timelines, delivery requirements, dependencies, and client responsibilities.
- Partner with the Solution Architect and subject-matter experts to translate the agreed scope into an executable implementation plan.
- Develop effort estimates, staffing plans, timelines, delivery assumptions, and inputs for proposals and Statements of Work.
- Support RFP/RFI responses and client presentations from a program-delivery perspective.
- Ensure delivery risks, assumptions, dependencies, scope boundaries, and client responsibilities are documented before contracting.
- Support transition from pre-sales into implementation, ensuring won engagements are correctly mobilized for delivery, financial reporting, and invoicing.
Required Experience
- 10+ years of program/project management, consulting delivery, or enterprise software implementation experience.
- Demonstrated experience leading large, US-based Sirion CLM implementations is required.
- Proven experience leading large, complex, multi-workstream enterprise implementations through go-live.
- Strong understanding of the Sirion implementation lifecycle and CLM processes.
- Strong client-facing experience, including managing executive stakeholders, difficult conversations, and escalations.
- Experience owning program financials, commercial commitments, scope, and change control.
- Experience…
Position Requirements
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