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Senior Network Support Engineer – On-Call & Remote

Remote / Online - Candidates ideally in
Waldorf, Charles County, Maryland, 20601, USA
Listing for: Ciena Corporation
Per diem, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 65000 - 95000 USD Yearly USD 65000.00 95000.00 YEAR

Job Description & How to Apply Below

Ciena is seeking a technical support professional to help customers maintain reliable network operations and resolve complex product issues. The role involves remote and on-site assistance, on-call coverage, and collaboration with Design, QA, Product Management, and Training teams to publish and update knowledge resources.

Ideal candidates have a BS in Engineering/CS and 2+ years in telecom troubleshooting, with strong English communication and proficiency in MS Office applications.

We would love to welcome a new Senior Network Support Engineer – On-Call & Remote to our team in MD, United States.

The advertised compensation is 65.000 - 95.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Network Support Engineer – On-Call & Remote role in the description above.

Position Requirements

10+ Years work experience
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