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Senior Tier 1​/Service Desk Analyst Remote & VIP

Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60431, USA
Listing for: Computer World Services Corp.
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 75000 - 105000 USD Yearly USD 75000.00 105000.00 YEAR

Job Description & How to Apply Below

Position: Senior Tier 1/2 Service Desk Analyst Remote & VIP Support

Computer World Services, Corp. (CWS) seeks Senior Tier 1/2 Service Desk Analysts to provide experienced customer-facing technical support for the USMEPCOM ENLIST program.

This remote role is based near the Chicago area and requires handling incidents, creating Service Now tickets, and escalating complex issues while ensuring timely restoration and customer satisfaction. Responsibilities include triage, logging, troubleshooting across hardware, software, networks, and enterprise apps, and guiding

As a Senior Tier 1/2 Service Desk Analyst Remote & VIP Support, you will play an important part at Computer World Services Corp. in North Chicago, IL, United States.

The position is based in North Chicago, IL, United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 75..

This role offers the option to work remotely.

Position Requirements

10+ Years work experience
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