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Remote Help Desk Technician - Entry-Level IT Support

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Talentoma
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 79000 USD Yearly USD 52000.00 79000.00 YEAR

Job Description & How to Apply Below

Talentoma is seeking a Help Desk Technician to join our remote IT support team from North Carolina. You will review tickets, troubleshoot, and resolve issues with clear notes and confirmed outcomes, enabling employees to regain access and productivity.

In this fully remote role, you will operate a 40-hour week, follow established procedures using Service Now and Splashtop, escalate when needed, and communicate progress with the team lead and employees.

Are you ready to take on the Remote Help Desk Technician - Entry-Level IT Support role at Talentoma?

This opportunity is part of our work in Bio & Pharmacology & Health, Other.

The advertised compensation is 52.000 - 79.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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