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Remote Enterprise Service Management Lead-ITSM & ServiceNow

Remote / Online - Candidates ideally in
Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead transformation and operations across Service Now capabilities. The role focuses on ITSM, knowledge management, and service catalog modernization to improve employee self-service and automation.

You will lead a small ITSM team, partnering with IT and business stakeholders to drive measurable outcomes and shape the future of Enterprise Service Management and AI-enabled support.

This posting is for the Remote Enterprise Service Management Lead-ITSM & Service Now role at Maximus, based in Boise, , United States.

This Full Time role is for the Remote Enterprise Service Management Lead-ITSM & Service Now role at Maximus.

We are seeking a motivated Remote Enterprise Service Management Lead-ITSM & Service Now to join Maximus in Boise, , United States.

Consider building your career as a Remote Enterprise Service Management Lead-ITSM & Service Now at Maximus.

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