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Remote IT Help Desk Technician; Windows

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: TEKsystems
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 18000 - 25000 USD Yearly USD 18000.00 25000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Help Desk Technician (Windows)
Location: New York

TEKsystems is seeking a Level 1 Help Desk Technician to provide first-line IT support from home. The role handles password resets, software installs, and hardware troubleshooting for a high volume of end-user inquiries.

You will document issues in the ticketing system, escalate complex problems, and contribute to the knowledge base while delivering professional customer service and meeting KPIs.

This posting is for the Remote IT Help Desk Technician (Windows) role at TEKsystems, based in United States.

Join TEKsystems and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Remote IT Help Desk Technician (Windows) position at TEKsystems in United States.

The Remote IT Help Desk Technician (Windows) role at TEKsystems is now open for applications in United States.

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