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Enterprise ITSM & Knowledge Management Lead; Remote

Remote / Online - Candidates ideally in
Henderson, Clark County, Nevada, 89002, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Position: Enterprise ITSM & Knowledge Management Lead (Remote)

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to transform and manage IT service capabilities across the organization. This hands-on role focuses on modernizing how employees access services via self-service, automation, and knowledge on the Service Now platform.

You will lead a small ITSM team, drive governance, and partner with IT and business units to improve outcomes.

Are you ready to take on the Enterprise ITSM & Knowledge Management Lead (Remote) role at Maximus?

Learn more about the Enterprise ITSM & Knowledge Management Lead (Remote) role in the description above.

We appreciate your interest in this position.

Join Maximus and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Enterprise ITSM & Knowledge Management Lead (Remote) role at Maximus, based in Carson City, NV, United States.

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