Remote Customer Support Analyst - Medical SaaS & AI
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Rev Spring, Inc. in Nashville seeks a Customer Support Analyst (Tier
1) to own incoming issues from intake to resolution. Working with Zendesk, Salesforce, Confluence, Jira, and Jenkins, you will troubleshoot product and workflow questions and escalate where needed while upholding SLAs.
You will build product knowledge, support cross-functional teams, and protect customer satisfaction by maintaining accurate data and collaborating in a fast-paced environment.
Join us at Rev Spring, Inc. as our next Remote Customer Support Analyst
- Medical SaaS & AI in Nashville, TN, United States.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Customer Support Analyst
- Medical SaaS & AI role in the description above.
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