Remote Tax Software Support Specialist
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Filed is seeking a Technical Support Specialist to help tax firms when issues arise within Filed and the tax software they rely on. You will own tasks from ticket creation to troubleshooting, reproduction, and effective communication, with a focus on clarity and customer care.
We value the ability to stay calm under pressure, a tax background, and a penchant for learning how software is built. This is a fully remote role with growth into QA, product, onboarding, and customer success as the
Consider building your career as a Remote Tax Software Support Specialist at Filed.
We appreciate your interest in this position.
Join Filed and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Tax Software Support Specialist role at Filed, based in New York, NY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).