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Remote L1 Technical Support Specialist; SaaS​/Cloud

Remote / Online - Candidates ideally in
Riverside, Riverside County, California, 92501, USA
Listing for: Centric Software
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing: Infrastructure & Operations, SaaS Sales
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Remote L1 Technical Support Specialist (SaaS/Cloud)

Centric Software seeks a Technical Support Specialist (Level
1) to coordinate cloud upgrades, patches and ongoing system maintenance with Support and Cloud Operations across time zones. You will proactively inform customers about maintenance windows, security updates, and product enhancements.

Strong communicators who are organized, curious, and comfortable working remotely from the U.S. or Canada will thrive, with a basic understanding of SaaS or cloud platforms valued highly.

Join us at Centric Software as our next Remote L1 Technical Support Specialist (SaaS/Cloud) in Campbell, CA, United States.

The advertised compensation is 55.000 - 75.000.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote L1 Technical Support Specialist (SaaS/Cloud) role in the description above.

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