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Remote Service Desk Analyst — Tier 1​/Support

Remote / Online - Candidates ideally in
Naperville, DuPage County, Illinois, 60540, USA
Listing for: Computer World Services Corp.
Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Remote Service Desk Analyst — Tier 1/2 Support

Computer World Services Corp. is seeking Tier 1/2 Service Desk Analysts to provide customer-facing technical support for the USMEPCOM ENLIST program from a remote Chicago area setting.

You will handle incidents via multiple channels, document with Service Now, and escalate complex issues to appropriate teams. Ideal candidates bring 3+ years in service-desk roles, strong customer service, and ITSM experience.

Are you ready to take on the Remote Service Desk Analyst — Tier 1/2 Support role at Computer World Services Corp.?

This posting is for the Remote Service Desk Analyst — Tier 1/2 Support role at Computer World Services Corp., based in North Chicago, IL, United States.

We are looking to fill the Remote Service Desk Analyst — Tier 1/2 Support position at Computer World Services Corp. in North Chicago, IL, United States.

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