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ServiceNow Business Analyst

Remote / Online - Candidates ideally in
London, Greater London, W1B, England, UK
Listing for: Hays Technology
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Business Analyst, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 667 GBP Daily GBP 667.00 DAY

Job Description & How to Apply Below

Service Now Business Analyst | Government Body | Contract

Rate:
Up to £667 per day INSIDE

Location:

Remote
Contract length: 6 Months
Clearance: BPSS & Active SC Clearance
Start: ASAPYour new company

You will be supporting a government body on a Service Now requirement, replacing an existing contractor.

Your new role

We are looking for a technically focused Service Now Business Analyst with strong, demonstrable hands-on CSDM experience.

You will work closely with Service Now developers, architects and technical teams, translating technical and business requirements into clear user stories and acceptance criteria.

A strong technical understanding of CMDB, service modelling and Service Now architecture/data structures is essential.

Key responsibilities

Gather and translate technical and business requirements into clear user stories and acceptance criteria.
Work closely with Service Now developers, architects and technical teams.
Apply strong CSDM knowledge to support service modelling requirements.
Use your understanding of CMDB and Service Now data structures to support technical requirements.
Support the wider Service Now requirement within the government body.
Essential skills and experience

Strong Service Now Business Analyst experience.
Demonstrable hands-on CSDM experience.
Good technical understanding of CMDB.
Strong understanding of service modelling.
Good technical understanding of Service Now architecture and data structures.
Proven ability to translate technical and business requirements into user stories and acceptance criteria.
Comfortable working closely with Service Now developers, architects and technical teams.
Ability to meet BPSS & SC compliance requirements.

Desirable skills and experience

Previous government experience.
Existing security clearance.

What you'll get in return

Rate of up to £667 per day.
Opportunity to support a Service Now requirement within a government body.
Contract length: 6 Months
Working arrangement:
Remote Working

How to apply

If you're interested in this opportunity, apply with your latest CV, availability and preferred location. If this role isn't quite right for you, please get in touch for a confidential discussion about similar opportunities.

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Additional Information / Benefits

£667 per day INSIDE
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