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Remote Technical Support Technician II

Remote / Online - Candidates ideally in
Allen, Collin County, Texas, 75002, USA
Listing for: VIVA USA Inc
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

VIVA USA Inc. seeks a Technical Support Technician II to provide day-to-day remote technical support across military, public safety, and critical infrastructure sectors. You will collaborate with engineering and product teams to improve services based on customer feedback.

The role requires strong networking, VoIP, and ITIL knowledge, with the ability to document triage steps and resolutions. Shift patterns include 24/7 operations and weekend coverage as needed.

This is a great opening to take on the Remote Technical Support Technician II role at VIVA USA Inc.

Learn more about the Remote Technical Support Technician II role in the description above.

We appreciate your interest in this position.

Join VIVA USA Inc and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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