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Remote Technical Support Analyst - SQL & SaaS Expert

Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27701, USA
Listing for: Relativity
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 54000 - 80000 USD Yearly USD 54000.00 80000.00 YEAR

Job Description & How to Apply Below

Relativity seeks an Application Analyst in Customer Support to deliver specialized technical assistance for a product vertical. You will diagnose and troubleshoot software and network issues, engage customers by phone and email, and strengthen Relativity knowledge while resolving tickets and adhering to SLAs.

The role requires SQL and Windows/network familiarity, strong customer service, and collaboration with cross-functional teams.

Consider building your career as a Remote Technical Support Analyst - SQL & SaaS Expert at Relativity.

Learn more about the Remote Technical Support Analyst - SQL & SaaS Expert role in the description above.

We appreciate your interest in this position.

Join Relativity and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Technical Support Analyst - SQL & SaaS Expert role at Relativity, based in NC, United States.

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