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Faculty Support Lead, Education Tech & Onboarding

Remote / Online - Candidates ideally in
Fresno, Fresno County, California, 93650, USA
Listing for: Pearson
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 60000 USD Yearly USD 55000.00 60000.00 YEAR

Job Description & How to Apply Below

A leading educational company is looking for a Customer Success representative in Sacramento, California. This full-time remote position requires strong communication skills and experience in supporting faculty technology setups. Responsibilities include coaching support agents, engaging with faculty, and managing escalations. The salary range is between $55,000 and $60,000, and the role offers opportunities for professional growth.
This posting is for the Faculty Support Lead, Education Tech & Onboarding role at Pearson, based in Sacramento, CA, United States. The advertised compensation is 55.000 - 60.000.

This role offers the option to work remotely. We aim to respond to suitable candidates as soon as possible. Full responsibilities and requirements are described in the listing above. Learn more about the Faculty Support Lead, Education Tech & Onboarding role in the description above.
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