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Remote Software Support Analyst – Public Safety

Remote / Online - Candidates ideally in
Phenix City, Russell County, Alabama, 36867, USA
Listing for: Mark43
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR

Job Description & How to Apply Below

Position: Remote Software Support Analyst I – Public Safety

Mark
43 is seeking Software Support Analysts to join our team, supporting public safety agencies with our software products. You will interact with first responders and civilian staff to improve understanding and experience.

Role requires at least 2 years in software support, strong troubleshooting, and familiarity with Zendesk/JIRA, Microsoft Office, Google Suite, and both Windows and MacOS. Some weekend work may be required, and remote arrangements are available for eligible US locations.

Our team is growing, and we are hiring a Remote Software Support Analyst I – Public Safety in AL, United States.

Learn more about the Remote Software Support Analyst I – Public Safety role in the description above.

We appreciate your interest in this position.

Join Mark
43 and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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