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Remote Senior Technical Support Engineer; AI-Driven PLM

Remote / Online - Candidates ideally in
New York, New York City, Richmond County, New York, USA
Listing for: Centric Software
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR

Job Description & How to Apply Below

Position: Remote Senior Technical Support Engineer (AI-Driven PLM)
Location: New York

Centric Software is seeking a Senior Technical Support Engineer to join a remote North America-focused team. You will deliver exceptional customer support and technical guidance, collaborating with R&D, Services, Cloud Operations, and Pre-sales to resolve issues while maintaining SLAs.

The role emphasizes understanding complex hardware/software setups, cloud infrastructure, and Centric 8 installations, to empower fashion and consumer goods brands to bring products to market efficiently.

This is an excellent opening to take on the Remote Senior Technical Support Engineer (AI-Driven PLM) role at Centric Software.

Are you ready to take on the Remote Senior Technical Support Engineer (AI-Driven PLM) role at Centric Software?

We would love to welcome a new Remote Senior Technical Support Engineer (AI-Driven PLM) to our group in United States.

For the Remote Senior Technical Support Engineer (AI-Driven PLM) position at Centric Software, we are reviewing applications now.

Position Requirements

10+ Years work experience
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