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Remote IT Helpdesk Engineer — MSP Path

Remote / Online - Candidates ideally in
Charleston, Charleston County, South Carolina, 29492, USA
Listing for: Thrive
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Helpdesk Engineer — MSP Growth Path

Thrive is seeking an IT Support Technician to join our remote first help desk team. You will be the first point of contact for clients, create and update tickets, and coordinate with engineers to resolve issues across Windows, macOS, and Microsoft 365 environments.

You will perform initial triage, document actions, and communicate clearly to both technical and non-technical audiences while delivering world-class customer service. MSP experience is a plus and after-hours support may be required.

Consider building your career as a Remote IT Helpdesk Engineer — MSP Growth Path at Thrive.

The Remote IT Helpdesk Engineer — MSP Growth Path position in the IT & Technology field is open for applications.

We have an opening for a Remote IT Helpdesk Engineer — MSP Growth Path in SC, United States within IT & Technology.

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