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Lead Technical Support Engineer - Remote + Equity

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: Truv by Checkr
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 130000 USD Yearly USD 80000.00 130000.00 YEAR

Job Description & How to Apply Below

Truv by Checkr is hiring a Technical Support Engineer to help us deliver exceptional customer support for our API-driven products. You will triage tickets efficiently, collaborate with product and engineering to shape features, and build strong relationships with cross-functional teams to drive knowledge sharing and effective incident responses.

You’ll also own initiatives to improve the Help Center, reduce ticket volume, and enable self-service.

We invite applications for the Lead Technical Support Engineer
- Remote + Equity position located in United States.

Join Truv by Checkr and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Lead Technical Support Engineer
- Remote + Equity role at Truv by Checkr, based in United States.

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