Tier 1 Technical Support Engineer - SaaS
-
IT/Tech
IT Support, Technical Support, SaaS Sales, Cybersecurity
Job Description & How to Apply Below
Jump Cloud is seeking a highly technical Customer Support Engineer
- Tier 1 to deliver world-class technical support via email, phone, chat, or remote sessions. You will handle high-priority customer issues and interface with Support and Engineering to drive timely resolutions in a fast-paced SaaS environment.
This full-time, remote role requires 3+ years in a technical, customer-facing capacity, strong Windows and Active Directory knowledge, and fluency in English and Portuguese.
For the Remote Tier 1 Technical Support Engineer
- SaaS position at Remote, we are reviewing applications now.
Our organisation is growing, and we are hiring a Remote Tier 1 Technical Support Engineer
- SaaS in San Francisco, CA, United States.
This Full Time opportunity is for the Remote Tier 1 Technical Support Engineer
- SaaS role at Remote.
We are seeking a motivated Remote Tier 1 Technical Support Engineer
- SaaS to join Remote in San Francisco, CA, United States.
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