More jobs:
Customer Success Technical Coordinator - Bilingual; FR/EN); Fully Remote
Listing for:
Numeris
Full Time, Remote/Work from Home
position
Listed on 2026-11-09
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support, Data Analyst
Job Description & How to Apply Below
- Provide first-line technical support for Instar and other Numeris products.
- Troubleshoot documented errors, Windows file paths, permissions, and software installation.
- Escalate complex issues and maintain clear ticket documentation.
Reporting & Insights Support:
- Assist the Insights Analyst with recurring reports, dashboards, and analytical deliverables.
- Prepare and update reports using documented processes, perform quality assurance checks.
- Maintain reporting schedules and provide coverage when the analyst is unavailable.
Customer Success Operations:
- Coordinate client onboarding and offboarding, user setup, and access administration.
- Monitor incoming support requests, triage and route to appropriate team members.
- Provide backup coverage for client inquiries and assist with basic product training.
Numeris is Canada's most trusted provider of broadcast measurement and consumer behavior data, offering audience intelligence to broadcasters and advertisers for over 75 years. They foster a collaborative, curious culture with a focus on continuous learning, career growth, and community support.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).