Mitel Administrator; Fully Remote

• Connection is seeking an experienced Phone System Administrator to support and maintain enterprise telecommunications environments.
• This role involves managing extensions, voicemail, call queues, and system features while providing end-user support.

Responsibilities:

• Create and maintain phone extensions, voicemail accounts, and call queue configurations.
• Configure phone schedules, automated greetings, and remote worker settings.
• Troubleshoot server/switch issues and coordinate with vendors for resolutions.

Qualifications:

• Strong knowledge of DID, auto attendants, call recording, and troubleshooting.
• Excellent communication, documentation, and customer service skills.

Connection is a leading provider of IT solutions, helping organizations leverage technology to achieve business goals. As a top VAR, the company employs a diverse team with a focus on innovation, collaboration, and supporting customers through hardware, software, cloud, and services.

The Mitel Administrator (Fully Remote) role at Connection is now open for applications in United States.