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Remote Senior Technical Support Engineer – Distributed

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listing for: Redpanda
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR

Job Description & How to Apply Below

Redpanda is seeking an experienced L3 Support Engineer to be the primary face to customers, ensuring exceptional service and reliable operations. You will collaborate with engineering to drive and resolve complex customer challenges from creation through resolution.

You will report to the Director, Technical Support and contribute to a growing team focused on distributed systems, Linux troubleshooting, and enterprise-grade support for our rapidly evolving platform.

We are seeking a motivated Remote Senior Technical Support Engineer – Distributed to join Redpanda in United States.

We invite applications for the Remote Senior Technical Support Engineer – Distributed position located in United States.

The following role is for a Remote Senior Technical Support Engineer – Distributed with Redpanda.

Our team is growing, and we are hiring a Remote Senior Technical Support Engineer – Distributed in United States.

Position Requirements

10+ Years work experience
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