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Remote SPOC Major Incident Lead | IT Crisis Mgmt

Remote / Online - Candidates ideally in
Oregon City, Clackamas County, Oregon, 97045, USA
Listing for: GovCIO
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Specialist
Salary/Wage Range or Industry Benchmark: 115000 - 130000 USD Yearly USD 115000.00 130000.00 YEAR

Job Description & How to Apply Below

GovCIO is hiring a SPOC Major Incident Lead for our TSA Focus contract. The role provides expert oversight for complex IT incidents, ensuring rapid service restoration and minimal business impact. You will troubleshoot OS and COTS software, manage and update the KB, and coordinate major incident processes with government points of contact.

This is a fully remote position. Requires 9+ years in senior service desk roles, excellent communication, and strong analytical skills.

As a Remote SPOC Major Incident Lead | IT Crisis Mgmt, you will play an important part at GovCIO in Salem, OR, United States.

This Full Time opportunity is for the Remote SPOC Major Incident Lead | IT Crisis Mgmt role at GovCIO.

We are seeking a motivated Remote SPOC Major Incident Lead | IT Crisis Mgmt to join GovCIO in Salem, OR, United States.

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