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Technical Support Engineer; Fully Remote
Listing for:
Redpanda
Full Time, Remote/Work from Home
position
Listed on 2026-11-09
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
- You will help our organization deliver exceptional customer-centric technical support.
- You will report to the Director, Technical Support and contribute to the growing support team.
You Will:
- Be the primary face to customers and ensure we meet or exceed expectations on Redpanda operations.
- Work with engineering to drive and solve customer challenges from creation through resolution.
You Have:
- 5+ years of L3 support experience in enterprise products with a focus on distributed systems.
- Strong understanding of Linux troubleshooting commands and regular expressions.
Redpanda is the first runtime and control plane for agent-data interaction, combining streaming, SQL analytics, and intelligent connectivity with enterprise AI governance. It is a fast-moving, diverse, people-first organization with team members around the globe, trusted by Fortune 500 companies and startups.
For the Technical Support Engineer (Fully Remote) position at Redpanda, we are reviewing applications now.
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