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Remote Apple Support Specialist - MSP Help Desk

Remote / Online - Candidates ideally in
Harrisonburg, Rockingham County, Virginia, 22802, USA
Listing for: Ntiva, Inc.
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 90000 USD Yearly USD 60000.00 90000.00 YEAR

Job Description & How to Apply Below

Ntiva, Inc. is seeking an Apple Support Specialist to resolve Apple device issues via phone, email, and chat. You’ll document steps, provide proactive guidance, and ensure a consistent customer experience within Ntiva’s Service Desk.

This remote role may require occasional travel and adherence to security policies. You will work with MacOS, iOS, and Microsoft 365 environments, leveraging ACSP and MSP experience to support clients effectively.

This posting is for the Remote Apple Support Specialist - MSP Help Desk role at Ntiva, Inc., based in Virginia Beach, VA, United States.

We are currently recruiting a Remote Apple Support Specialist - MSP Help Desk for our team in Virginia Beach, VA, United States.

This is a strong opportunity to take on the Remote Apple Support Specialist - MSP Help Desk role at Ntiva, Inc.

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