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Senior IT Service Desk Specialist; Remote & Onsite

Remote / Online - Candidates ideally in
Newark, Alameda County, California, 94560, USA
Listing for: LE0010 Stanford Health Care
Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 48000 - 61000 USD Yearly USD 48000.00 61000.00 YEAR

Job Description & How to Apply Below

Position: Senior IT Service Desk Specialist (Remote & Onsite)

Stanford Health Care is seeking a Solutions Center Technician to provide Tier 1 remote and on-site support for SHC employees and patients. You will diagnose incidents, coordinate with field teams and OEMs, and assist with MyHealth activations and password resets.

You will document issues in Service Now and contribute to knowledge base improvements. The role emphasizes patient-facing support, technical troubleshooting across Windows and macOS, and a calm, professional demeanor to uphold SHC

The Senior IT Service Desk Specialist (Remote & Onsite) position in the Sales, Other field is open for applications.

Join us at LE0010 Stanford Health Care as our next Senior IT Service Desk Specialist (Remote & Onsite) in Newark, CA, United States.

We are currently recruiting a Senior IT Service Desk Specialist (Remote & Onsite) for our team in Newark, CA, United States.

Position Requirements

10+ Years work experience
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