Tier 2 IT Troubleshooter — Remote & Onsite
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IT/Tech
Azure
Job Description & How to Apply Below
Net Friends, a Durham-based IT services provider, seeks an experienced IT support professional to troubleshoot and resolve escalated issues for multiple clients. The role combines remote and on-site work within the Research Triangle area, including after-hours on-call rotation.
The position emphasizes ownership of complex tickets, strong documentation, and collaboration with Tier 3 teams. A background in Windows environments, Microsoft 365, and security practices is preferred.
Are you ready to take on the Tier 2 IT Troubleshooter — Remote & Onsite role at Net Friends?
All applications are reviewed carefully by our team.
The position is based in Durham, NC, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 65.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
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