2nd Line IT Support​/Service Desk Engineer

2nd Line IT Support / Service Desk Engineer Contract Opportunities | Belfast / Northern Ireland | £180-£220 per day Are you an experienced 2nd Line IT Support Engineer or Service Desk Engineer looking for your next contract opportunity? I'm keen to speak with IT Support Engineers, 2nd Line Support Engineers and Service Desk professionals across Northern Ireland who are open to contract work, particularly those with experience supporting Microsoft environments and business-critical IT services.

I'm interested in connecting with both immediately available contractors and people who may be considering a move in the coming weeks or months. The Opportunity Potential contract assignments include:
Providing 1st and 2nd Line technical support. Troubleshooting Windows operating systems and Microsoft 365. Supporting Active Directory and Entra  incidents and service requests through ticketing systems. Diagnosing hardware, software and network issues. Supporting user onboarding and offboarding. Escalating complex issues to infrastructure and specialist teams. Maintaining documentation and meeting agreed SLAs. What I'm Looking For Previous experience as an IT Support Engineer, 2nd Line Support Engineer or Service Desk Engineer.

Strong Windows 10/11 and Microsoft 365 knowledge. Active Directory and user account administration. Hardware, software and network troubleshooting. Experience using ticketing systems and working to SLAs. Excellent communication and customer service skills. Experience in a busy enterprise or public-sector IT environment would be advantageous. Why Consider Contracting? Competitive daily rates. Opportunities to gain experience in different organisations. Potential for longer-term assignments and extensions.

Flexibility and opportunities to develop your technical experience. Why Work With Me? I'm JP Rooney, Senior Contract & Interim Technology Recruitment Specialist at VANRATH. I've placed hundreds of IT contractors over the past few years, with the vast majority securing extensions or permanent opportunities. I pride myself on being approachable, honest and straightforward. I take time to understand what you're looking for rather than simply putting you forward for any available role.

You'll have a dedicated point of contact throughout your assignment, with ongoing advice, support and contractor management. Why VANRATH? An established Northern Ireland recruitment business with 25 years of experience. A network of over 60,000 local candidates. Relationships with thousands of organisations. Dedicated payroll and contractor management services. A strong reputation and established presence across Northern Ireland. Interested? If you're an IT Support Engineer, 2nd Line Support Engineer or Service Desk Engineer considering contract work, I'd be happy to hear from you.

Apply today and share your CV. I'll review your experience and be in touch to discuss suitable opportunities and what you're looking for next. All applications will be treated confidentially.

Skills:

Windows 10/11 Microsoft 365 Active Directory User account administration Hardware Software Benefits:
Work From Home