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Remote Software Tech Support Tier 2 — Payments Gateway

Remote / Online - Candidates ideally in
Oxford, Lafayette County, Mississippi, 38655, USA
Listing for: U.S. Bank
Remote/Work from Home position Listed on 2026-11-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 28000 - 31000 USD Yearly USD 28000.00 31000.00 YEAR

Job Description & How to Apply Below

U.S. Bank’s Elavon unit is seeking a Software Technical Support Tier 2 to provide advanced technical assistance to merchants and internal teams. You’ll serve as an escalation point for complex issues and help grow knowledge of Converge and the Elavon Payment Gateway (EPG).

The role emphasizes both technical problem-solving and excellent customer service, with about 70% phone-based work and the rest chat/email/project tasks. Fully remote from multiple states in the U.S.

We are seeking a motivated Remote Software Tech Support Tier 2 — Payments Gateway to join U.S. Bank in Fulton, MS, United States.

We invite applications for the Remote Software Tech Support Tier 2 — Payments Gateway position located in Fulton, MS, United States.

The following opening is for a Remote Software Tech Support Tier 2 — Payments Gateway with U.S. Bank.

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