Remote Tier 2 Software Tech Support; Converge/EPG
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
U.S. Bank’s Elavon division is hiring a Software Technical Support Tier 2 to provide advanced technical assistance to merchants and internal teams. You will escalate complex issues, support Converge and EPG, and help ensure smooth payment-technology operations across phone, email, and chat channels.
The role is approximately 70% phone-based with chat and project work, offering remote options across multiple states with a structured training schedule in Eastern Time.
For the Remote Tier 2 Software Tech Support (Converge/EPG) position at Elavon, Inc., we are reviewing applications now.
The position is based in Jackson, MS, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 28.000 - 31.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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