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Liability Claims Handler

Remote / Online - Candidates ideally in
Norwich, Norfolk County, NR3, England, UK
Listing for: Aston Charles
Remote/Work from Home position
Listed on 2026-01-03
Job specializations:
  • Insurance
    Insurance Claims, Insurance Analyst
Salary/Wage Range or Industry Benchmark: 20000 - 29999 GBP Yearly GBP 20000.00 29999.00 YEAR
Job Description & How to Apply Below
Liability Claims Handler (Home-Based) - Norwich

Job Type: Permanent

Sector:
General Insurance

Specialism:
Claims

Location:

London & South

Town/City:
Norwich

Salary range: £20,000 - £29,999, £30,000 - £39,999

Salary

Description:

to £38K plus benefits

Posted: 28-Apr-25

Start Date:

ASAP

Recruiter:
Aston Charles

Job
-3122L

Job Views: 7

About the Role

This is a 100% home-based role with all necessary tools provided, including a top-of-the-range Apple Mac Book and additional screens. You will manage a caseload of Liability claims for various MGAs and insurers, primarily Employer’s and Public Liability claims up to £25,000 across sectors like hospitality, manufacturing, and leisure. The role involves negotiating claims to final settlement with support from a dedicated Claims Support Team.

Candidate

Profile

We welcome Liability or Casualty Claims Handlers with experience in insurance companies, delegated authority at brokers, loss adjusters, or legal environments. You should be highly motivated, organized, client-focused, and capable of working independently with minimal supervision. Excellent communication, rapport-building skills, and the ability to handle difficult conversations empathetically are essential.

Working Conditions & Benefits

The working hours are flexible around a typical 09:00-17:00 schedule, allowing for outside hours to accommodate personal commitments. Salary is up to circa £38,000, negotiable based on experience, with additional benefits including support for professional qualifications. There are significant opportunities for career progression as the company expands.

About the Company

A disruptive Insurtech backed by venture capital, transforming the claims landscape with innovative technology and excellent customer outcomes. The company is cash-rich, partnered with leading MGAs, and offers a dynamic, supportive environment.

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