Commercial Account Handler - Remote

A highly regarded independent Commercial Broker is currently looking to add a home‑based (remote) Commercial Account Handler to both its new business and renewals teams. The role requires driven and motivated professionals with previous commercial insurance experience to support a diverse and interesting group of clients.

The Account Handler will support the Account Executive with managing the client portfolio, including undertaking the actions required for contract renewal.

Key responsibilities include:

• Deliver high‑quality, efficient service to clients
• Work closely with Account Executives to provide comprehensive insurance solutions to existing and potential new customers
• Manage a range of clients from small to large corporate risks
• Ensure all documentation associated with placement, amendment, or renewal of insurance programmes is completed accurately and within a reasonable timescale
• Contribute to a high‑professional image of the company and foster customer satisfaction

• Previous account‑handling experience within a commercial insurance environment with relevant technical knowledge
• Strong communication, decision‑making and problem‑solving skills
• Excellent relationship‑building skills
• Experience working with Acturis
• Ability to work under pressure and assimilate large quantities of information quickly
• Influencing and negotiation skills
• Commercial awareness
• Eagerness to progress with CII qualifications – not essential but supported

• Salary up to £45,000
• Remote / home based
• Market‑leading benefits package
• 31 days holiday + bank holidays
• Excellent opportunity for career development and progression

David Harries

Reference: DH/86860

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