Senior Claims Assessor - Property Division

Our client, a leading provider in the insurance sector, is seeking a highly experienced and meticulous Senior Claims Assessor to join their dynamic team in Midrand, Gauteng
. This pivotal role involves managing and processing complex property insurance claims from initiation to resolution, ensuring adherence to policy terms, legal requirements, and company standards. The ideal candidate will possess a deep understanding of property insurance principles and demonstrate exceptional analytical skills. This position offers a stimulating environment for professionals looking to make a significant impact in a growing organization.

We are committed to fostering professional development and offering opportunities for career advancement within our client's esteemed company.

• Investigate, evaluate, and settle complex property insurance claims, including fire, flood, and structural damage.
• Interpret policy wordings, conditions, and endorsements to determine coverage.
• Conduct thorough site inspections or appoint and manage loss adjusters for detailed assessments.
• Negotiate settlements with claimants and/or their representatives in a fair and timely manner.
• Identify potential fraudulent claims and escape for further investigation.
• Provide clear and concise reports on claim assessments, recommendations, and settlement outcomes.
• Mentor and support junior claims assessors, offering guidance and expertise.
• Collaborate with internal departments, such as underwriting and legal, to ensure seamless claim processing.
• Maintain accurate and up-to-date records of all claim activities within the claims management system.
• Stay abreast of industry trends, regulatory changes, and best practices in claims assessment.

• A minimum of 5 years of demonstrable experience in handling complex property insurance claims.
• A relevant tertiary qualification in Risk Management, Law, Finance, or a related field is highly advantageous.
• Strong understanding of property insurance principles, construction types, and building regulations.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Excellent negotiation and communication skills, both written and verbal.
• Proficiency in using claims management software and standard office applications.
• Ability to work independently and manage a demanding caseload effectively.
• Proven track record of integrity and ethical conduct.
• Willingness to travel within the Gauteng region for claim investigations as required.
• Demonstrated leadership potential or experience in mentoring junior staff.

• Our client values its employees and offers a comprehensive benefits package designed to support their well-being and professional growth.
• This includes a competitive annual salary, performance-based bonuses, and opportunities for continuous professional development through accredited training programs.
• Employees also benefit from a generous medical aid contribution, a robust pension fund, and paid time off.
• The Hybrid work model provides flexibility, balancing in-office collaboration with remote work convenience.
• Join a supportive team environment that champions innovation and rewards dedication.