Spécialiste des certifications - Certification Specialist

Spécialiste des certifications - Certification Specialist

Position:
Certification Specialist - Responsible for validating that new products and integrations comply with Card Association rules and internal compliance standards.

• Provide technical support to the product group and merchants on new products and integrations.
• Attend walkthroughs of solutions and provide technical feedback and guidance to the product group.
• Prepare customized POS test scripts for each solution.
• Generate test scripts and verify results from test execution.
• Act as a subject matter expert for new certifications.
• Assist external developers in fixing variances.
• Provide training and create documentation for all business units on certified solutions.
• Perform pilot monitoring and analysis prior to rollout of certified solutions.
• Provide status reporting to the manager as required.
• Provide technical advice, support and guidance to developers and the Product Team.
• Develop and manage relationships with POS developers, third‑party processors, project managers, sales and other business areas.
• Coordinate testing with partner company technicians to implement quality assurance procedures before deployment of the POS system, and continue testing during system use.
• Test and analyze POS systems with test plans, test kits and test cards; execute tests against compliance requirements of Master Card, Visa, debit, American Express, Discover and other card issuers.
• Duplicate scenarios during test execution; analyze, investigate, and report specific defects to developers.
• Analyze situations that may create future problems or operational issues and make appropriate recommendations.
• Other projects or tasks, as needed.
• Remote position; must be based in the GTA for easy access to Toronto business locations.

• High school diploma and post‑secondary education or experience.
• 1–3 years of experience in a similar role.
• Bi‑lingual (French / English) required.
• Ability to follow all company and departmental policies and procedures to ensure consistency.
• Ability to investigate and assess issues to ensure the correct solution is implemented.
• Excellent communication and writing skills to convey clear specifications and reports to internal and external resources and manage client expectations.
• Knowledge of Tandem and Base‑24 an asset.
• Strong attention to detail, problem‑solving and investigative skills required.
• Knowledge of credit card payment systems (Visa, Master Card, AMEX, etc.) and Interac operation rules and regulations an asset.
• Ability to manage multiple complex activities under time constraints.
• Willingness to take ownership of work to continuously improve performance.
• $50,000 per year plus benefits.

$50,000 per year plus benefits.

Global Payments offers a comprehensive benefits package, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift‑matching programs, and worldwide days of service. For more details, visit

Location:

Greater Toronto Area (GTA). Remote position with on‑site visits required.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the discretion of the Global Payments/TSYS.

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